IT Infrastructure Specialist

Our client based in Northwest Leeds, a global organisation specialising in Consultancy Services have an opportunity for an IT Infrastructure Specialist to join their IT services Team. Based in Leeds office you'll support and assist the business across the UK and Europe. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Arc, EndPoint Manager and Defender ATP). Focusing on the user experience and security.

You will be required to pro actively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. Provide advice and guidance on maintaining the cloud, server, network and security environments, plan and instigate hardware and software upgrades as required, and ensure that planned processes have been completed satisfactorily.

Duties and responsibilities include but not be limited to:

• Monitor, support and maintain the global on-premises and cloud infrastructures
• Manage the ongoing global migration from on-premises IT infrastructure into a cloud managed environment
• Develop, manage, and implement infrastructure projects to deliver business wide initiatives
• Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring
• Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues
• Manage the security and integrity of data and IT systems.
• Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment
• Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed
• Establish working guidelines and document processes for the design and management of the networked applications across the business
• Work with the Global IT team and collaborate on any global initiatives and rollouts

Essential skills:

• Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager and OneDrive)
• Excellent understanding of Microsoft Technologies, Windows Servers (2012 & 2016) Active Directory and Group Policies
• Comprehensive Experience with VMWare, vCentre, & ESXi
• Good understanding of Storage, SAN, NAS & Backup Technologies
• All round IT infrastructure specialist with at least 3 years hands-on experience

Salary £45,000 - £50,000 DOE

Office based LS18 Monday - Friday

From more information about this role, apply now or call Sally at Headway Recruitment.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Our client based in North West Leeds is a global organisation specialising in Consultancy services. They are now looking to hire a Microsoft 365 - Data Security Consultant to join their Information Security Team.

The role of the Data Security Consultant will be to work closely with company business teams and assist them in the adoption of Microsoft 365 security solutions and security best practices. You will be part of the information security team responsible for the configuration and administration of Microsoft 365 security solutions and in maintaining the Microsoft 365 security platform.

Key Duties and Responsibilities:

• Develop and enhance security policies, processes, procedures and technical controls to strengthen the company's security capabilities and resilience to cyber threats
• Take a proactive role in identifying security risks, mitigations and opportunities to strengthen company's resilience to cyber-attacks and security incidents ‚§
• Participate in the design and implementation of systems and applications to ensure that proposed solutions comply with the company's IT Security policies and best practice ‚§
• Assist with security incident management and response activities ‚§
• Support the IT team to provide and knowledge and deployment/adoption processes to align with best practices ‚§
• Provide analysis of information security risk and issues of non-compliance ‚§
• Configuration and maintenance of Microsoft 365 security solutions including Azure Information Protection, Data Loss Protection, Rights Management and Cloud App Security Broker, ensuring alignment to both business requirements and security best practices ‚§
• Implementation of an automatic information classification process, that will tag documents with the correct classification, based on content, either at creation or retrospectively ‚§
• Creation and maintenance of an Information Asset Register ‚§
• Creation and implementation of Data Loss Prevention rules that protect information from being used inappropriately ‚§
• Develop technical guidance for Microsoft Cloud Security solutions within the company for example, OneDrive, Teams, OneNote, Outlook etc.
• Employ previous experience and industry best practices to monitor, enhance and report on company's security posture, including dashboard reports and management information ‚§
• Gather and use cyber threat intelligence to provide greater insight into cyber threats, to enable a faster, more targeted response and to identify new risks, along with proactive, best practice methods to mitigate them

Technical Requirements ‚§:

• At least 2 years hands-on experience working within a similar role ‚§
• Deep technical knowledge and experience in implementing and maintaining Microsoft Cloud Security solutions, Microsoft Azure Security technologies, including the broader areas of Microsoft Windows security and Microsoft Enterprise Mobility and Security suite ‚§
• Comprehensive experience and in-depth knowledge of information security and standards including Cyber Essentials, ISO 27001, 27002 etc. Data Protection Act and the General Data Protection Regulation ‚§
• Strong experience in Information Security governance, risk and compliance ‚§
• Exposure to and understanding of data sovereignty requirements ‚§
• Microsoft automation technologies ‚§
• Relevant work experience focused on Information Security and the implementation and/or use of Microsoft 365 solutions, typically as part of projects or large programmes of work.

Ideally you will have experience in managing and securing information stored in; OneDrive, Teams, OneNote, Yammer, etc. ⤠and be experienced in providing technical support to IT teams and end-user support to individuals.

We believe this role is an excellent opportunity which will suit experienced security professionals who are looking to be an integral part of the design and delivery of Microsoft 365 security solutions and who enjoy working in a busy environment for a fast-moving global business.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Our client based in North West Leeds is a global organisation specialising in Consultancy services. They are now looking to hire an experienced Microsoft 365 Technical Specialist to join their digital workplace team.

The role of the M365 technical specialist is to work closely with their operational business to support the M365 platform. You will also be responsible for M365 administration, supporting our technical support teams, training, and maintenance of the environment.

Key Duties and Responsibilities:

• Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security ‚§
• Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint (sub sites, lists, libraries, and content) etc. ‚§
• Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff ‚§
• Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365) ‚§
• Execute, manage, and lead users through the on-boarding technical and support process ‚§
• Support and resolve specific user deployment issues ‚§
• Maintain a strong working knowledge of the current Microsoft 365 tools and keep abreast of the Microsoft roadmap and its impact to the business ‚§
• Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices ‚§
• Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings ‚§
• Training and educating end-users on M365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.) ‚§
• Create and maintain detailed documentation of Microsoft 365 processes and procedures ‚§
• Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components

Technical Requirements:

We are looking for candidates with a range of both technical and business focused skills and experience. ‚§

• Deep knowledge in M365 technologies with experience of two or more of the following: Exchange, SharePoint, One Drive for Business, Teams. ‚§
• Experience in supporting Microsoft 365 for an enterprise and working as part of an IT team ‚§
• Experience in Microsoft 365 migration activities, typically as part of projects or large programmes of work. ‚§
• A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies Preferred Skills ‚§
• Experience in managing and supporting; OneDrive, Teams, Exchange, OneNote, Yammer, SharePoint, and Power Platform etc. ‚§
• Experience in managing and supporting; Intune implementation, migration and administration ‚§ Experience of M365 management tools for example, Intune, Azure, AAD, and the other M365 management portals ‚§
• Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive, and SharePoint environment ‚§
• Experience with data sovereignty situations and options to comply ‚§
• Experienced in providing technical support to IT teams and end-user support to individuals ‚§
• Experience with PowerShell would be a highly desirable skill

We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at the enterprise level. This role will suit professionals looking to develop their skills within M365 and who enjoy working in a busy environment for a fast-moving global business.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Our client based in North West Leeds is a global organisation specialising in Consultancy services. They are now looking to hire an IT Technical Bid Support Assistant to join their Information Security Team in Leeds.

The role involves providing responses to client questionnaires and bid documents from an information security and IT perspective.

Key Duties and Responsibilities:

• Reviewing client requirements to ensure Information Security and technical IT requirements are accurately captured ‚§
• Ensuring applicable client, regional, regulatory and statutory requirements are accurately captured ‚§
• To improve risk awareness by supporting the risk management team and Bid Managers ‚§
• Providing specific Information Security risk and contract advice to Risk managers and Bid Managers ‚§
• Maintaining the Information Security risk management and the contract review process, leading to improved compliance ‚§
• Develop and maintain an Information Security & IT responses template ‚§
• Undertaking annual IT policy reviews

Core Behavioural Skills: ‚§

• Confident individual with the good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language ‚§
• Team-player ‚§
• Attention to detail ‚§
• Strong analytical and problem-solving skills ‚§
• Well organised, with good verbal and written communications skills ‚§
• Analytically minded, able to break down and understand information ‚§
• Must be comfortable with working in a fast-moving, dynamic environment ‚§
• Strongly customer-focused, used to providing support to demanding users ‚§
• Good organisational skills, used to managing and prioritising own workload ‚§
• Ability to report on progress, timescales, outstanding and completed activities.

‚§Ideally you will have awareness of technical and non-technical Information Security and governance principles and experience of working with various contract types and/or a paralegal qualification.

We believe this is an excellent opportunity for graduates or professionals with a legal or computer science background, who are looking to work in a fast-paced global business.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.